How people work together

Organisational designer

Organisational design is how the people around a system are arranged — who decides, who is accountable, and which rules the structure holds so that no individual has to remember them.

2 projects are documented through this lens. Read together, they show whether the approach actually repeats or just sounds like it does.

NirmalkayaConsidered not performedWhere wellness begins.Six auditable standards written before any software, each with required actions, do-nots and escalation triggers. Then the places where the software closed the gap between the standard and the behaviour by making the non-compliant path unavailable rather than training people out of it.Read the study →All lenses on Nirmalkaya →
Savison LifeOne person, two cardsStaff do not work for the brand. They work for the firm.When a firm runs two brands, the awkward questions are not about logos. They are about what a director is called, which number is printed, which mailbox answers, and whose colours the staff tool wears — and about treating a person's name as data worth getting right.Read the study →All lenses on Savison Life →